Our Vow to You
Vermeer All Roads is committed to providing our customers with the highest level of professional support.
For over 50 years, we have proven our commitment to minimizing our customers’ downtime so they can maximize productivity and profitability. The Vermeer All Roads Vow is our promise to do that. When you buy a machine from Vermeer All Roads, our dedicated team of parts, service, and sales professionals stand behind you to ensure you are satisfied and supported through the lifetime of your machine and beyond.
Ready to Work Equipment
Every new machine is thoroughly inspected and prepared by a Vermeer-Certified Technician. Upon delivery, you’ll receive a completed inspection checklist from the machine’s owner’s manual, ensuring it’s ready to perform from day one.
Free Essential Training
Our professionals will equip you and your team with the essential knowledge on your new equipment, including operation, safety protocols, and routine maintenance, empowering you to get the most out of your investment.
Complimentary Loaner Equipment
During your Vermeer standard warranty period, for warranty repairs expected to exceed 48 hours, we will provide you with a loaner machine* at no additional cost, keeping your operations running smoothly.
Parts Availability Guarantee
We ensure parts are available for warranty repairs throughout the standard Vermeer warranty period. If a part is unavailable, we’ll minimize downtime and cover the shipping costs.
Discounted Rental Rates
Receive up to 30% off rental rates for non-warranty repair work performed at any Vermeer All Roads location, helping to reduce costs while keeping your projects on track.
No Travel Fees for Road Service
We’ll cover all Travel Fees incurred for service calls during the first six months of your new Vermeer machine’s factory warranty.
4-Hour Response Guarantee
Our team is committed to timely service, ensuring a technician is assigned to your work order within 4 business hours of receiving your machine.
*Terms & conditions apply. Loaner equipment is pending availability. Details are accurate as of 01/01/2025.